Victor Harbor Laser & Beauty appreciates the importance of protecting your personal information and recognises the trust you place in us when you provide your details. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

​

This Privacy Policy outlines how we collect, use, store, and disclose your personal information, including sensitive information such as health details.

​

What is Personal Information?

“Personal information” is defined under the Privacy Act 1988 (Cth) as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether it is recorded in a material form or not.

​

Collection of Personal Information

Victor Harbor Laser & Beauty only collects personal information that is reasonably necessary for our business activities and services. We collect information that you voluntarily provide to us, including:

• Information provided when booking appointments via our websites:

  • www.bookings.gettimely.com

• Information provided through contact forms or enquiries

• Records of correspondence when you contact us

• Transaction details when purchasing products or services

• Website usage data such as IP address, browser type, and pages visited

We may also collect relevant health information where required to safely provide treatments.

​

Collection from Third Parties

We may collect personal information from third-party service providers or partners where necessary to deliver our services. This may include booking platforms, payment providers, or professional service providers.

​

Use of Personal Information

We use your personal information to:

• Provide beauty and laser treatment services

• Manage bookings and appointments

• Process payments

• Communicate with you about your appointments or enquiries

• Send marketing communications (where consent is given)

• Improve our services and customer experience

• Comply with legal obligations

 

Unsolicited Personal Information

If we receive personal information that we have not requested, we will determine whether we could have collected it under privacy laws. If not, we will destroy or de-identify the information as soon as practicable.

​

Disclosure of Personal Information

We may disclose your personal information to:

• Service providers (e.g. booking systems, payment processors, marketing platforms)

• Business partners who assist in delivering our services

• Government or regulatory bodies where required by law

• Professional advisors (e.g. accountants, legal advisors)

We take reasonable steps to ensure that third parties only use your information for the purpose it was provided. We will not disclose your personal information for other purposes without your consent unless required or authorised by law.

​

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your information may be stored:

• Electronically on secure servers

• In hard copy form in secure, locked storage

Security measures include password protection, secure systems, and restricted access.

​

Access and Correction

You have the right to access and request correction of your personal information.

To do so, please contact us at:
📧 jac@spaclubs.com.au

We will respond within a reasonable timeframe.

​

Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us using the details below:

Privacy Officer
Victor Harbor Laser & Beauty
8–10 Philip Avenue
Victor Harbor SA 5211
📞 0481 587 780

We will respond to your complaint as soon as reasonably possible.

​

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. For more information about privacy in Australia, visit the Office of the Australian Information Commissioner website.